Url: https://www.johnlewispartnership.media/news/jlp/02112022/zak-mian-appointed-chief-transformation-technology-officer?brand=jlp

Zak Mian appointed Chief Transformation & Technology Officer

  • The John Lewis Partnership has appointed Zak Mian as Chief Transformation and Technology Officer
  • This is the first Executive Level appointment focused solely on transformation and technology
  • Zak has over thirty years’ transformation and technology experience and will lead the Partnership’s Transformation, Technology and Change teams

The John Lewis Partnership has today announced the appointment of Zak Mian as Chief Transformation & Technology Officer.  

This is the Partnership’s first Executive Level appointment focused solely on transformation and technology and further strengthens our transformation capability as we continue to deliver our five-year Partnership Plan.

Zak joins the Partnership on 7 November 2022 and will take responsibility for all of our technology, change and transformation activity and the teams who support it. 

Zak has more than thirty years’ experience of leading business transformation and technology teams, and was most recently the Group Transformation Director at Lloyds Banking Group where he led the digital transformation of the bank. 

A strong sense of purpose

Sharon White, Partner & Chairman of the John Lewis Partnership, said: “I’m delighted that Zak is joining the Partnership. He brings a wealth of experience and an impressive background in business transformation and has a strong sense of purpose, which make him a great fit for the Partnership.”

Zak said: “I’ve admired the Partnership and its purpose for a long time so I’m delighted to be joining. I’m really looking forward to helping shape an environment in which Partners can do their best work, enable the transformation of our business through technology and deliver great experiences for our customers.”

For further information, please contact:

James Armstrong on 07764 676 880 or email [email protected]

Notes to Editors

The John Lewis Partnership owns and operates two of Britain's best-loved retail brands - John Lewis and Waitrose. Started as a radical experiment over a century ago, the Partnership is now the largest employee-owned business in the UK, with around 76,000 employees who are all Partners in the business. The Partnership is purpose-driven, existing to create a fairer and more sustainable future for our Partners, customers, suppliers and communities. Our Purpose not only inspires our principles, drives our decisions and acts as our guide to be a force for good, it steers us to do things differently and better - all in service of creating a happier world for everyone and everything we touch. We operate JohnLewis.com, Waitrose.com, 34 John Lewis shops and 331 Waitrose shops, including a growing number offering a selection of John Lewis products. Waitrose has partnerships with Dobbies Garden Centres, Shell and Deliveroo as well as supply agreements with Margiotta stores in Scotland and Alliance shops in Jersey. Outside of retail,  John Lewis Financial Services continues to grow providing insurance, the Partnership credit card, foreign currency and investments, and we have set a target to deliver 10,000 rental homes over the next decade.